Job: Property Claims Handler, Independent Appointments

Synopsis

An opportunity for an experienced Property Claims Handler to join a long established insurance company based in Manchester city centre.

Job Profile

Long established insurer seeks to appoint a Property Claims Handler to join their Manchester office. Responding to inbound telephone calls from customers, you will handle and resolve technical and complex claims cases/issues, as well as process work, utilising in-house technology, at the designated levels to achieve productivity targets. A lot of time will be spent dealing with correspondence direct from the customer or referrals from colleagues on areas of specialism or complexity. You will proactively manage your customer's expectations in order to achieve 100% satisfaction and retention.

Applicant Requirements

The company are seeking candidates with previous commercial property claims experience who are driven and motivated team players with a hardworking, can-do attitude and a passion for delivering excellent customer service. It is essential that candidates have lots of initiative and an affinity for problem solving, as well as an ability to work to set targets and remain calm under pressure. Excellent organisational and communication skills are a prerequisite.

Company Profile

Long established insurer providing a full range of insurances to commercial and corporate clients through a network of national and independent brokers. They operate a full range of underwriting claims and surveying with administration back up. Employees are encouraged to study for professional qualifications.